Bank of Scotland Plc

Financial Ombudsman decision DRN-4426232 Not upheld

Not upheldoutcome, as published by the Ombudsman

£3redress stated in the decision

Tue May 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Halifax charged a £3 Reward Account Fee.Charges and fees

Mr F added that he was also worried about the potential impact of his account being in an unarranged overdraft on his external credit reportCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4426232.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.