Topaz Finance Limited

Financial Ombudsman decision DRN-4385909 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Mon Nov 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Mortgage administration, Bereavement and power of attorney

In the Ombudsman’s words

The estate of Miss C has complained about what happened when an application was made to Topaz Finance Limited trading as Siberite Mortgages for a second charge to be placed on the property.Mortgage administration

Mr P is administering the estate, so any reference to Mr P in this decision should be taken to mean him acting in that capacity where appropriate.Bereavement and power of attorney

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4385909.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.