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TRANSUNION INTERNATIONAL UK LIMITED

Financial Ombudsman decision DRN-4340784 Upheld

Upheldoutcome, as published by the Ombudsman
£300redress stated in the decision
Fri Oct 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting

In the Ombudsman’s words

TransUnion most likely did not keep accurate and up to date records for Mr P on their credit fileCredit file reporting

Rules cited

FCA DISP (Dispute Resolution), UK GDPR / Data Protection Act 2018

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4340784.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.