Barclays Bank UK PLC

Financial Ombudsman decision DRN-4175693 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Apr 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting, Card dispute or chargeback

In the Ombudsman’s words

Barclays made the decision to close Mr B’s accounts with immediate effect.Account closed or refused

Barclays closed his account and loaded a default against him on 12 August 2021.Credit file reporting

In March 2021 Mr B raised multiple chargeback claims against a gambling firm I’ll call C.Card dispute or chargeback

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4175693.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.