Barclays Bank Plc
Financial Ombudsman decision DRN-4133824 Upheld
Upheldoutcome, as published by the Ombudsman
£1,375redress stated in the decision
Mon Jul 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Card dispute or chargeback
In the Ombudsman’s words
Arrange to remove all adverse data about the overdraft from Mrs W’s credit file.Credit file reporting
Mrs W complains about how Barclays Bank UK PLC dealt with her chargeback dispute about some cancelled flights.Card dispute or chargeback
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4133824.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.