Target Servicing Limited

Financial Ombudsman decision DRN-4132735 Upheld

Upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

Thu Jul 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Interest and rates, Mortgage administration

In the Ombudsman’s words

Calculate the difference between the interest rate that Mr S would have paid on the fixed rate deal he was offered in October 2021 – 1.18% - against what he has paid on his existing fixed rate deal of 2.37%Interest and rates

Target Servicing Limited have prevented him from getting a new fixed rate on his first charge mortgageMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4132735.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.