Clydesdale Bank Plc
Financial Ombudsman decision DRN-4094765 Upheld
Upheldoutcome, as published by the Ombudsman
£1,200redress stated in the decision
Tue Sep 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Card dispute or chargeback
In the Ombudsman’s words
his address was reported incorrectly to a credit reference agencyCredit file reporting
declined his claim under section 75 of the Consumer Credit Act 1974 for compensation for a package holiday on a cruise shipCard dispute or chargeback
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4094765.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.