Barclays Bank UK PLC

Financial Ombudsman decision DRN-4020964 Upheld

Upheldoutcome, as published by the Ombudsman

£124,957redress stated in the decision

Tue Apr 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Funds blocked or frozen

In the Ombudsman’s words

Barclays later withheld his access to that money for an unreasonable time.Account closed or refused

Barclays continued to withhold the £124,957.00 sent to him by his father, despite repeated and prolonged efforts by Mr B to have Barclays release that money to him.Funds blocked or frozen

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-4020964.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.