Barclays Bank UK PLC

Financial Ombudsman decision DRN-3973028 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Jul 20deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Account closed or refused

In the Ombudsman’s words

payments he says he did not authorise from his business accountUnauthorised transaction

Barclays also decided that it no longer wished to offer Mr A a business account for A, and so it gave him 62 days’ notice that it would be closing the accountAccount closed or refused

Rules cited

Payment Services Regulations 2017

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3973028.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.