Target Servicing Limited

Financial Ombudsman decision DRN-3808742 Partly upheld

Partly upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Dec 15deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

reimburse the interest charged on the loan from the date subaccount 1 was redeemed in July 2011 to when the original lender suspended interest in 2013Charges and fees

remove any adverse information reported on Mrs C’s credit file from 2016Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3808742.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.