Barclays Bank UK PLC

Financial Ombudsman decision DRN-3800812 Not upheld

Not upheldoutcome, as published by the Ombudsman

£50redress stated in the decision

Mon Mar 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Mortgage administration

In the Ombudsman’s words

He wasn’t happy that he was paying an £8 monthly fee for his business bank accountCharges and fees

Barclays didn’t calculate the interest on his BBL correctly as it varied from month to month and didn’t take into account what he’d overpaid.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3800812.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.