Barclays Bank Plc
Financial Ombudsman decision DRN-3735425 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Thu Nov 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Card dispute or chargeback
In the Ombudsman’s words
I’m sorry to hear that G has been the victim of a planned fraud.APP scam refund refused
G, a limited company, complains that Barclays Bank Plc has held it liable for two chargebacksCard dispute or chargeback
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3735425.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.