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GE Money Consumer Lending Limited

Financial Ombudsman decision DRN-3641153 Not upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Irresponsible lending, Product mis-sold

In the Ombudsman’s words

Mr M says that GE Money was in breach of its obligations to carry out an adequate credit assessment to determine whether he could afford to repay the loan.Irresponsible lending

Mr M has complained about a loan that he says was mis-sold to him by GE Money Consumer Lending Limited (“GE Money”).Product mis-sold

Rules cited

Consumer Credit Act 1974, Financial Services and Markets Act 2000, FCA CONC (Consumer Credit sourcebook), FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3641153.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.