BankConductIndex

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GE Money Consumer Lending Limited

Legal entity: GE Money Consumer Lending Limited

FCA register status: No longer authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.

Companies House 02248981, incorporated April 1988 — this company is liquidation.

This company is liquidation at Companies House. The decisions below still stand as a record of what was decided, but the business behind them may no longer be trading, and any current customers may now be dealt with by a different entity.

84banking decisions
8.3%uphold rate
77not upheld

Beyond banking

The figures above cover this firm’s banking, credit and mortgage decisions only. The Ombudsman also decided complaints about it in other sectors, which behave differently and are kept separate rather than averaged in.

SectorDecisionsUphold rate
Banking, credit and mortgages — shown above848.3%
Payment protection insurance4—

What this firm loses on

IssueDecisionsUpheldUphold rate
Product mis-sold4324.7%
Irresponsible lending3600.0%

Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.