Revolut Limited

Financial Ombudsman decision DRN-3539134 Upheld

Upheldoutcome, as published by the Ombudsman

£50redress stated in the decision

Tue Sep 01deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Funds blocked or frozen

In the Ombudsman’s words

Mr F’s account was closed on 16 November 2020 with immediate noticeAccount closed or refused

Mr F’s account was restricted on 5 August 2020Funds blocked or frozen

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3539134.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.