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Mercedes-Benz Financial Services UK Limited

Financial Ombudsman decision DRN-3498958 Upheld

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Mr H complains about a decision taken by Mercedes-Benz Financial Services UK Limited (“MBFS”) to charge him £581 for damage to the windscreenCharges and fees

it follows that I also find that it would be unfair for any adverse information in this respect to be recorded with third party credit reference agencies.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3498958.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.