Revolut Limited

Financial Ombudsman decision DRN-3481266 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Wed Jul 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Funds blocked or frozen

In the Ombudsman’s words

P complains about Revolut Ltd’s decision to review and subsequently close its account.Account closed or refused

During the review, P’s account was fully limited and the funds which were held in it were returned to the original senders.Funds blocked or frozen

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3481266.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.