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Kensington Mortgage Company Limited
Financial Ombudsman decision DRN-3443171 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jun 07deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Mortgage administration
In the Ombudsman’s words
Kensington applied its own legal costs to the mortgage.Charges and fees
Kensington Mortgage Company Limited didn’t tell them it would oppose their application to set aside a possession order/money judgement in relation to their mortgage.Mortgage administration
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3443171.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.