Barclays Bank UK PLC

Financial Ombudsman decision DRN-3362117 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Apr 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Mortgage administration

In the Ombudsman’s words

He therefore had to pay an early repayment charge (ERC) to move to another lender.Charges and fees

Barclays considered the application, but wouldn’t lend the full amount Mr F wanted.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3362117.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.