Studio Retail Limited

Financial Ombudsman decision DRN-3302065 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Thu Oct 06deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Ace asked him for payment in line with the terms and conditions of the account.Charges and fees

Mr N raised a new issue about the information Ace had asked the credit reference agencies to register on his credit file about how he had managed his account.Credit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3302065.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.