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Cabot Credit Management Group Limited
Financial Ombudsman decision DRN-3241680 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Mar 30deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
APP scam refund refused, Unauthorised transaction
In the Ombudsman’s words
Mr C complains Cabot Credit Management Group Limited (“Cabot”) is unfairly holding him liable for three debts it purchased as they were taken out fraudulently.APP scam refund refused
Mr C wants Cabot to return all payments made to it from his account as he didn’t authorise them.Unauthorised transaction
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3241680.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.