Firms › Creation Financial Services Limited ›
Creation Financial Services Limited
Financial Ombudsman decision DRN-3136350 Upheld
Upheldoutcome, as published by the Ombudsman
£877redress stated in the decision
Thu Feb 24deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Card dispute or chargeback
In the Ombudsman’s words
Creation successfully processed a chargeback claim and Mr H received back the £442.92 he’d paid to T.Charges and fees
He brings the claim under Section 75 of the Consumer Credit Act 1974 (‘S75’).Card dispute or chargeback
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3136350.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.