Clydesdale Bank Plc
Financial Ombudsman decision DRN-3117534 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Wed Nov 17deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
YB told Mr V they charged him 58 days interest on the 2019 lump sums and the final settlement amount paid in 2020.Charges and fees
Mr V complains Clydesdale Bank Plc trading as Yorkshire Bank (YB) mis-sold him a personal loan.Product mis-sold
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3117534.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.