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Lowell Financial Ltd
Financial Ombudsman decision DRN-3072251 Not upheld
Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Tue Nov 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
If Mrs E is concerned that the debt C sold to Lowell is wrong because of the interest, fees and charges applied to her credit card she has the option of taking that up directly.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3072251.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.