Barclays Bank Plc
Financial Ombudsman decision DRN-3038583 Upheld
Upheldoutcome, as published by the Ombudsman
£250redress stated in the decision
Mon Aug 29deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Credit file reporting
In the Ombudsman’s words
Refund any interest applied as a result of missed payments after 20 May 2020 (if any)Charges and fees
Remove any credit file markers against S registered on or after 20 May 2020 that relate to the circumstances set out aboveCredit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3038583.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.