Indigo Michael Limited

Financial Ombudsman decision DRN-3020936 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Tue Sep 28deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Irresponsible lending

In the Ombudsman’s words

Mr H later complained that a payment removed from his account in September 2018 was done without his permission and he says was an unauthorised payment to SNC.Unauthorised transaction

Mr H complained that Indigo Michael Limited, trading as SafetyNet Credit (SNC), lent to him irresponsibly.Irresponsible lending

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-3020936.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.