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Indigo Michael Limited
Legal entity: Indigo Michael Limited
FCA register status: No longer authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
Companies House 07721420, incorporated July 2011 — this company is dissolved.
This company is dissolved at Companies House. The decisions below still stand as a record of what was decided, but the business behind them may no longer be trading, and any current customers may now be dealt with by a different entity.
107banking decisions
72.0%uphold rate
30not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Irresponsible lending | 101 | 74 | 73.3% |
| Credit file reporting | 34 | 30 | 88.2% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FOS | 2023-H1 | 67.0% | — | — | 55 |
| FOS | 2022-H2 | 69.0% | — | — | 3,383 |
| FOS | 2022-H1 | 75.0% | — | — | 692 |
| FOS | 2021-H2 | 72.0% | — | — | 311 |
| FOS | 2021-H1 | 58.5% | — | — | 257 |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.