Barclays Bank Plc
Financial Ombudsman decision DRN-2897590 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£1,835redress stated in the decision
Thu Aug 05deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
It made a chargeback claim for the £1,545 that Mr S had paid to the supplier but the supplier defended the claim and Barclaycard said that it was unable to take further action about the chargebackCard dispute or chargeback
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2897590.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.