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Mercedes-Benz Financial Services UK Limited
Financial Ombudsman decision DRN-2875707 Upheld
Upheldoutcome, as published by the Ombudsman
£150redress stated in the decision
Fri Sep 03deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Mortgage administration
In the Ombudsman’s words
Remove any adverse information from Mr L’s credit file in relation to the payments owed for April, May and June 2020Credit file reporting
provided an incorrect early settlement figure when he decided to end his finance agreement earlyMortgage administration
Rules cited
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2875707.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.