Think Money Limited
Financial Ombudsman decision DRN-2872972 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Sep 01deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
In the Ombudsman’s words
Miss T complains that Think Money Limited have mis-sold her account, irresponsibly lent to her and she has not had any extra benefits or has been offered alternative accounts for her £17.50 monthly fee.Charges and fees
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2872972.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.