Clydesdale Bank Plc
Financial Ombudsman decision DRN-2752323 Partly upheld
Partly upheldoutcome, as published by the Ombudsman
£200redress stated in the decision
Fri Dec 03deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
Refund the Signature account fees Mr T was charged from 15 October 2020 until the account was closedCharges and fees
Mr T has complained that Clydesdale Bank Plc (trading as “Yorkshire Bank”) mis-sold him a fee-paying Signature packaged bank accountProduct mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2752323.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.