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Mortgage Express

Financial Ombudsman decision DRN-2706660 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Tue Jul 16deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Mortgage administration

In the Ombudsman’s words

Mr O complains about his buy-to-let (“BTL”) mortgage with Mortgage Express. Mr O is unhappy that Mortgage Express appointed a Law of Property Act Receiver (“Receiver”) and then took his property into possession.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2706660.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.