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Clydesdale Bank Plc

Financial Ombudsman decision DRN-2595509 Not upheld

Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Sep 03deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Mortgage administration

In the Ombudsman’s words

failed to conduct proper periodic inspection of the construction works being carried out on its commercial building before agreeing the phased release of funds to the developerMortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2595509.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.