Barclays Bank Plc
Financial Ombudsman decision DRN-2536194 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Wed Oct 13deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Account closed or refused, Irresponsible lending
In the Ombudsman’s words
In July 2019 the bank also decided to close N’s business bank account.Account closed or refused
The complaint is that Barclays Bank UK PLC withdrew a lending facility after it had already been agreed.Irresponsible lending
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2536194.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.