Topaz Finance Limited

Financial Ombudsman decision DRN-2320468 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Mon Jan 04deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Interest and rates, Credit file reporting

In the Ombudsman’s words

monthly arrears feesCharges and fees

unhappy about the interest rate applied to their accountInterest and rates

information about arrears has been registered with credit reference agenciesCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2320468.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.