BankConductIndex

Firms › Hoist Finance UK Limited ›

Hoist Finance UK Limited

Financial Ombudsman decision DRN-2036397 Partly upheld

Partly upheldoutcome, as published by the Ombudsman
£702redress stated in the decision
Fri Mar 12deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees

In the Ombudsman’s words

Ms O is unhappy that Hoist Finance UK Limited (Hoist), are noting that she needs to pay it an amount of £8,441.60 for outstanding debts it is collecting.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-2036397.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.