MONEYBARN NO.1 LIMITED

Financial Ombudsman decision DRN-1516447 Upheld

Upheldoutcome, as published by the Ombudsman

£250redress stated in the decision

Fri Sep 11deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting, Mortgage administration

In the Ombudsman’s words

Remove any adverse information about this loan from Miss W’s credit file.Credit file reporting

The complaint Miss W has complained about the actions of Moneybarn No.1 Limited (“Moneybarn”) when a car she was paying for under a conditional sale agreement developed a fault.Mortgage administration

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1516447.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.