Nationwide Building Society

Financial Ombudsman decision DRN-1294734 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri May 22deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Funds blocked or frozen, Card dispute or chargeback

In the Ombudsman’s words

He’s also unhappy with how he was notified his payment had been restricted.Funds blocked or frozen

Mr F complains that Nationwide Building Society blocked a payment he attempted using his credit card.Card dispute or chargeback

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN-1294734.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.