Clydesdale Bank Plc
Financial Ombudsman decision DRN9955638 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Jul 20deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Treatment in financial difficulty, Credit file reporting
In the Ombudsman’s words
Mr H says he didn’t get Clydesdale’s letters warning him about default. But it looks as if all the correct paperwork was sent to the address the bank had on record for Mr H.Treatment in financial difficulty
Mr H complains that Clydesdale Bank Plc unfairly defaulted his loan account. He’d like the bank to remove the adverse information that’s on his credit file as a result.Credit file reporting
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9955638.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.