Experian Limited
Financial Ombudsman decision DRN9936841 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Dec 16deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Complaint handling, Data and privacy
In the Ombudsman’s words
He’s unhappy with the way Experian handled this complaint and he’d like Experian to apologise in writing and pay compensation.Complaint handling
Mr W (trading as EDA) complains about the way Experian Limited dealt with information it held about his business.Data and privacy
Rules cited
Financial Services and Markets Act 2000, FCA DISP (Dispute Resolution)
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9936841.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.