NewDay Ltd

Financial Ombudsman decision DRN9863915 Upheld

Upheldoutcome, as published by the Ombudsman

£200redress stated in the decision

Sat Jan 09deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Account closed or refused, Credit file reporting

In the Ombudsman’s words

Ms R has complained that NewDay Ltd have unfairly closed her credit card account.Account closed or refused

not to register any defaults with any credit reference agencies due to missed payments before the date of this final decision.Credit file reporting

Rules cited

Consumer Credit Act 1974

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9863915.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.