Webb Resolutions Limited

Financial Ombudsman decision DRN9769856 Not upheld

Not upheldoutcome, as published by the Ombudsman

—no sum stated

Fri Aug 21deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Treatment in financial difficulty, Charges and fees

In the Ombudsman’s words

Mr A complains that Webb Resolutions Limited and its agents have harassed him about the arrears in his mortgage.Treatment in financial difficulty

He wants compensation for his trouble and upset and a refund of the management account charges.Charges and fees

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9769856.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.