Clydesdale Bank Plc
Financial Ombudsman decision DRN9759538 Not upheld
Not upheldoutcome, as published by the Ombudsman
£50redress stated in the decision
Thu Jul 12deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Credit file reporting, Complaint handling
In the Ombudsman’s words
is concerned that may affect his credit fileCredit file reporting
He also complains about how he was dealt with when he tried to speak to Clydesdale about this.Complaint handling
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9759538.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.