Santander UK Plc
Financial Ombudsman decision DRN9755211 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Mon Mar 14deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Mortgage administration, Data and privacy
In the Ombudsman’s words
This complaint is about the way Santander UK plc handled Mr and Mrs C’s mortgage application.Mortgage administration
They don’t feel £50 is adequate to reflect the data protection breach.Data and privacy
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9755211.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.