Experian Limited
Financial Ombudsman decision DRN9677402 Not upheld
Not upheldoutcome, as published by the Ombudsman
—no sum stated
Fri Jun 10deadline to accept (not the decision date)
The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.
What this decision was about
Charges and fees, Product mis-sold
In the Ombudsman’s words
Mr L complains about the fee Experian Limited charges for its service.Charges and fees
Furthermore, its services were mis-sold as he could have got the same information free of charge.Product mis-sold
Source
This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9677402.pdf on financial-ombudsman.org.uk.
The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.