Vauxhall Finance plc

Financial Ombudsman decision DRN9619571 Upheld

Upheldoutcome, as published by the Ombudsman

£100redress stated in the decision

Fri Feb 23deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Credit file reporting

In the Ombudsman’s words

I also agree with the investigator in finding it was wrong for Vauxhall to record missed payments on Mr V’s credit fileCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9619571.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.