Firms ›
Vauxhall Finance plc
Legal entity: Vauxhall Finance plc
FCA register status: No longer authorised — the FCA’s own status for this firm reference, not our finding. See the FCA’s own record on the Financial Services Register.
Companies House 00275607, incorporated May 1933 — this company is dissolved.
This company is dissolved at Companies House. The decisions below still stand as a record of what was decided, but the business behind them may no longer be trading, and any current customers may now be dealt with by a different entity.
58banking decisions
51.7%uphold rate
28not upheld
What this firm loses on
| Issue | Decisions | Upheld | Uphold rate |
|---|---|---|---|
| Charges and fees | 17 | 8 | 47.1% |
| Credit file reporting | 12 | 11 | 91.7% |
The official record
What the firm itself reports to the regulator, scoped to banking and credit complaints only. This is a different measure from the decisions above — it covers all complaints a firm received, not only those that reached an ombudsman. Firms report on periods set by the regulator, which are not always the calendar half-year the file was published under (shown below where they differ). No period-over-period change is calculated here — these are the reported figures only. See the scorecard for all three measures side by side.
| Source | Period | Upheld | Opened | Closed | New cases |
|---|---|---|---|---|---|
| FOS | 2024-H1 | 23.9% | — | — | 467 |
| FOS | 2023-H2 | 19.0% | — | — | 112 |
| FOS | 2023-H1 | 32.4% | — | — | 136 |
| FOS | 2022-H2 | 48.8% | — | — | 75 |
| FOS | 2022-H1 | 34.8% | — | — | 100 |
| FOS | 2021-H2 | 50.0% | — | — | 59 |
| FOS | 2021-H1 | 72.8% | — | — | 75 |
Decisions are attributed to a firm only where the decision text names it unambiguously. Where a name could refer to more than one firm, the decision is left unattributed rather than guessed, so these counts are a floor, not a total. Method.