BankConductIndex

Firms › Gain Credit LLC ›

Gain Credit LLC

Financial Ombudsman decision DRN9619513 Upheld

Upheldoutcome, as published by the Ombudsman
£100redress stated in the decision
Fri Dec 18deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Mrs L is unhappy that Gain Credit LLC trading as Lending Stream are holding her responsible for loans which she says she didn’t apply for.Unauthorised transaction
remove the loans from Mrs L’s credit fileCredit file reporting

Rules cited

FCA DISP (Dispute Resolution)

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9619513.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.