Valour Finance Limited

Financial Ombudsman decision DRN9575701 Upheld

Upheldoutcome, as published by the Ombudsman

£150redress stated in the decision

Mon Apr 27deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Unauthorised transaction, Credit file reporting

In the Ombudsman’s words

Mr R has complained Valour Finance Limited, trading as Savvy.co.uk, is holding him liable for a loan he didn’t apply for in 2018.Unauthorised transaction

Remove any data about this loan from Mr R’s credit recordCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9575701.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.