National Westminster Bank Plc

Financial Ombudsman decision DRN9447310 Not upheld

Not upheldoutcome, as published by the Ombudsman

£444redress stated in the decision

Wed Jul 19deadline to accept (not the decision date)

The Ombudsman does not print a decision date. The date above is the deadline the consumer was given to accept or reject the decision, which is set about a month after it was issued. It is reliable to the year, not to the month.

What this decision was about

Charges and fees, Credit file reporting

In the Ombudsman’s words

Mr H complains about the amount of charges National Westminster Bank plc applied to his accountCharges and fees

charges National Westminster Bank plc applied to his account and which led to a default being issued on Mr H’s credit fileCredit file reporting

Source

This page summarises the Ombudsman’s published final decision. The document itself is the record: DRN9447310.pdf on financial-ombudsman.org.uk.

The outcome shown is the Ombudsman’s own published classification, not our reading of the text. Nothing here is legal advice, and a decision concerns only the complaint it was made about.